FAQs

  • Do I have to put down a retainer?

    Yep! We take a 50% retainer when you reserve the items or book a styled event with us, then we charge the remaining 50% two weeks before the event.

  • What if something comes back dirty or breaks?

    We’re human, stuff happens. We understand things will get dirty, don’t sweat it. However if things come back burned, broken, or if items are not able to be repaired, the customer will be charged a fee to replace the item.

  • What if I have to cancel my event?

    We’re sorry to hear that! If you would like to reschedule, we’re happy to make adjustments to try to accommodate. However, if the event is cancelled, the retainer is non refundable.

  • Is there a minimum amount that I have to rent?

    Nope! If you only need a few things, that’s ok! We’re just happy to help in any way, big or small.

  • Do you deliver rental items?

    If you are renting individual items, no, we do not deliver. Those will be available for curbside pick-up. However, delivery and set up is included in our full styling fee.

  • How long am I able to use my rental?

    When renting individual items, those are rented out for 24 hours. But, we take special circumstances into consideration, so if you need a bit more time, just let us know and we can try to make it happen.